Your monies / booking can be placed on hold within our system.

We can put your monies / booking paid on hold without any penalties. NO Expiry

We have in place a very fair policy for this situation, postponement to a future date, with NO expiry date No penalty NO additional fee’s

All we ask is that as soon as you know, please let us know & we can gladly check availability.

All days / dates / times / suburbs / limos are subject to availability

Your credit is also fully transferable to another person / day / date / time / limo , of your nomination – subject to availability.

There are NO FULL refunds issued for cancellations / delays of event / change of mind.

Hence our services are pre-booked & pre-paid & Guaranteed in writing by us – NON refundable – If you wish to cancel that would incur additional fee’s – for the accounting / handling / chauffeur booking guarantee / limo booking guarantee / Loss of income / Card merchant fees & change of booking admin

Reference https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund

“Retailers don’t have to give you a refund or exchange if you simply change your mind.”

Services you can’t cancel – You can’t cancel a service contract or get a refund if the problem was outside the control of the provider or if you: changed your mind

More ACCC info is also available here 

IF YOU ARE UNCOMFORTABLE WITH ANY OF THE ABOVE PLEASE DO NOT BOOK OUR GUARANTEED SERVICES